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OnlineSBI: How to complaint for SBI Credit Card, Debit Card Online?

OnlineSBI: How to Complaint for SBI Credit Card, SBI Debit Card Online?


OnlineSBI: In this time of Corona crisis, net banking is the best option for payment as the digital payment or online payment is here to stay and has big scope as compared to cash transactions. While swapping our SBI Debit Card or SBI Credit Card, at an SBI ATM machine or other bank's ATM machine, sometimes it happens that cash does not comes out. Sometimes while completing an online transaction, you might see SBI Online Payment Error or SBI Online Payment failed error. These SBI Online Payment Issue could be a nightmare for a customer but that can be solved by the help of OnlineSBI customer care.

In many cases the problem is with the ATM machine or the server. But this also indicates that the problem could be with your SBI ATM card cum debit card or SBI Credit Card. So in order not to lose your hard-earned money, it is advisable to file a complaint with the bank. State Bank of India or SBI which is the largest public sector bank in India provides this service to its customers where they can file the complaint online through SBI's official website.

Steps to register a complaint with State Bank of India SBI through onlinesbi.com - 

Visit the official SBI website and click on the link for Customer Care. Direct link is here - https://cms.onlinesbi.com/CMS/


Enter details like Customer Type, Account Number, Name of Complainant, Branch Code, Mobile Number, Email ID, Category of Complaints, Product & Services, Nature of Complaint,  brief details of your complaint and captcha code.
Click on submit.  
A complaint number through which you can know the status of your complaint would be generated. You will also receive the complaint number through SMS and email. 
You can track the status of your complaint online through the CMS portal on this page only - https://cms.onlinesbi.com/CMS/Status.jsp


As per SBI, complaint will be resolved within seven days. A message is sent informing what action has been taken on your complaint. 

Other ways to file complaint
You can also register SBI Debit card and/or credit card complaint by contacting the help desk by calling the toll-free numbers 1800 112 211 or 1800 425 3800. You need to provide your complaint number to know the status. 

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